Your account
Use accurate account information and keep access secure. You are responsible for activity performed through your account and for having authority to use the brand information and content you provide.
Your content and permissions
You retain your rights in content you submit, subject to rights held by others and applicable law. You give us permission to host, process, transmit to necessary service providers, and publish that content as needed to deliver the actions you request or enable. Do not submit content you lack rights or authority to use.
AI output needs review
AI may produce errors, unsupported claims, duplicate ideas, or unsuitable content. You are responsible for reviewing facts, links, originality, legal suitability, and brand accuracy before use. Cove does not guarantee rankings, traffic, indexing, conversions, or inclusion in any search engine or AI answer.
Automation is your choice
Brand automations are off by default. Enabling a daily workflow permits Cove to use your brand brief to create drafts within your subscription allowance. Automatic publishing requires a separate explicit selection. Pausing stops future scheduled runs; an in-progress run may still finish as a draft. Technical checks do not verify every factual or legal claim.
Plans and billing
Plan prices and allowances are shown before checkout. Monthly article allowances reset on the first day of each UTC calendar month and are separate from your subscription renewal date. Renewing subscriptions continue until cancelled through the billing portal. Cancellation normally takes effect at the end of the current subscription period. You can change plans in the billing portal; any prorations are shown before confirmation. Early-access test billing does not charge real money.
Acceptable use
Do not use Cove for unlawful content, impersonation, fraud, credential theft, harassment, malicious code, or abusive automated activity. Do not attempt to access another account, evade service limits, or interfere with the service. We may limit or suspend access to protect users and the platform.
Availability and changes
The product, provider integrations, and AI availability may change. We may interrupt access for maintenance, failures, abuse prevention, or provider limits. Contact support if a paid service problem affects your use.
Third-party services
Cove relies on authentication, hosting, database, AI, and payment providers. Their services have separate terms and policies. We do not represent Google, Bing, OpenAI, or other discovery platforms, and those platforms decide independently whether content is indexed or cited.
Refunds and statutory rights
A full refund of the initial monthly or yearly subscription payment may be requested within 14 calendar days of the first paid charge under our published 14-day Refund Policy. Later renewals are not included in this introductory policy. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under applicable law.
Questions and account closure
Contact support@empowercove.com for account closure, content issues, billing disputes, or questions about these terms.